Privacy Policy

Effective Date: February 2026

At Urban Machine, we understand that some of your personal information is sensitive in nature, and you may have concerns about sharing this information with us. However, if you choose to interact or share your information with us, we are committed to protecting your privacy in the ways outlined in this policy. Please note that this policy may be updated periodically, so we recommend checking back for any changes. If you have any questions, please do not hesitate to contact us.

Information We Collect:

When you provide information to Urban Machine inquiring about the purchase of our products, or use of our services, we gather general information to ensure we provide you with the most accurate details possible. This includes your organization’s name, points of contact within the organization, a valid US phone number, a valid email address, the physical location address for the project, and other potential qualifying questions.

How We Share Information:

Our goal at Urban Machine is to offer exceptional service, an enriching online experience, competitive pricing, and top-quality solutions. As part of our policy, we do not sell or release your information to any third party.

However, we reserve the right to disclose information from our access logs if a visitor violates our terms of service, published guidelines, engages in illegal activities, or is reasonably suspected of doing so. This disclosure may occur without a subpoena, warrant, or court order, and can be in response to discovery requests.

We cooperate with law enforcement agencies in identifying individuals using our servers or services for illegal activities. Additionally, we may report suspected illegal activities to law enforcement for further investigation or prosecution.

Receiving Email:

Urban Machine uses email communication to contact you upon registration and to respond to any inquiries you send via email. If you are an existing customer or registered user, we may also send you email communications to provide useful information, including updates about new products and services. You will continue to receive such emails until you explicitly unsubscribe.

System Generated Email:

If you choose to use our website to request a quote or other information, you will receive confirmation emails from us. These System Generated Emails are considered solicited and are not covered under our opt-out option. Please contact us directly if you wish to opt out of these emails.

Your Consent:

By utilizing this website and the services it offers, you consent to Urban Machine’s collection and use of your information as described above. In the event that we modify our privacy policy, we will post the updated information on this page to ensure you are always informed of our practices. We appreciate your visit to Urban Machine and encourage you to reach out if you have any questions regarding our policies.